Privacy Policy

Last updated: November 12, 2026

Fioure Pakistan operates this store and website, including all related information, content, features, tools, products and services (the "Services"). This Privacy Policy describes how we collect, use, and share your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us.

Personal Information We Collect

When you visit or buy from our store, we may collect: your name, phone number, email address, and delivery and billing addresses; details of the items you view, put in your cart, or purchase; payment information needed to process your order; messages you send us, including your order number and photos you share for support or exchange requests; and device and usage information such as your IP address, browser type, and how you use the Services.

How We Use Your Personal Information

We use your personal information to: process and fulfil your orders; arrange delivery across Pakistan; confirm and verify payments; provide customer support and respond to your questions; send you updates about your order; and protect our store against fraud and misuse. We use your information only for these purposes and for running our store.

How We Share Your Personal Information

We share your information only as needed to run our store: with Shopify, which hosts our website and processes information to provide the Services; with our courier partners, so they can deliver your order; and with payment providers, so your payment can be processed. We do not sell your personal information to anyone.

Cookies

Our store uses cookies and similar technologies so the website works correctly, for example to keep items in your cart and to remember your preferences. You can block cookies in your browser settings, but some parts of the store may not work properly without them.

Data Retention

We keep your personal information only as long as needed to fulfil your orders, provide customer support, and meet our record-keeping obligations. When it is no longer needed, we delete it or make it anonymous.

Your Rights

You may ask us to show you the personal information we hold about you, to correct it, or to delete it. To make a request, contact us by email at fiourestudio@gmail.com or on WhatsApp at +92 329 3045819. We may need to verify your identity before we process your request.

Children's Data

Our Services are not directed at children under 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, contact us and we will delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes to our practices. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

If you have any questions about this Privacy Policy or our privacy practices, contact us at fiourestudio@gmail.com or on WhatsApp at +92 329 3045819. Our address is Khayaban-E-Nishat, Phase VI, Karachi, Pakistan.